Devourin offers a built-in CRM (Customer Relationship Management) where it retains and processes every customer transaction. It will give you a centralized access to the entire customer database for multiple outlets. It aims to promote enhanced consumer engagement by storing customer preferences at a single place. With this, you can greet your customers by their names and introduce a different level of customer experience. Our CRM is completely integrated with other modules for ease of operation.
Key Features
Know Your Customer: Generates customer insight reports which enables you to be on top of customer behaviour and take informed decisions.
Targeted Marketing Campaigns: The system comes with out of the box customer profiling and captures the customer contact information which can be used for targeted marketing campaigns.
Order History: Devourin has an integrated CRM software which collects customer contact information and order history.