Captain App

This is a captain App which provides you with all the advanced features related to table management at your restaurant. It is a tab-based ordering tool for captains. This app will enable the captain to take and cancel orders with a single click. It will thus help in managing all orders seamlessly without any room for error. The app can also help with searching current or past orders and make the experience more personalized for guests.

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Key Features

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  • Built-in-CRM:
    Captains will have access to guest details like past orders, their favourite dish, and other likes which enables them to have a personalized interaction with the guests.
  • On the Spot Orders:
    Captains can place orders from the table itself and can spend more time with the guests
  • Order Management:
    This app has provisions to shift tables, shift KOT, view bill, print bill and so on

Frequently Asked Questions

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Devourin’s Captain App is the ultimate tool for restaurant table management. With this app you can say goodbye to the days of confusing order-taking and cancellations! The captain app enables restaurants to confidently take all orders (KOT’s) from the table itself, leaving no room for error. The Captain App also caters to the needs of diners, allowing servers to search through their past and present orders, to create a personalised dinner experience. In short, the Captain App is your trusty co-pilot in the restaurant world, providing an effortless and personalised dining experience that will have your guests coming back for more.

Restaurants can greatly benefit from the Captain App for a variety of reasons. Here are a few pointers on how:

 

  1. Reduced Wait Time: The restaurant table management app streamlines the process of taking and cancelling orders, enabling captains to serve more customers in less time. This can lead to increased revenue and reduced wait times for guests.
  2. Customer Satisfaction: The Captain App helps eliminate errors in order-taking and cancelling, ensuring that the right dishes are served to the right customers. This can lead to greater customer satisfaction and fewer instances of food waste.
  3. Personalization: With the ability to search through current and past orders, the Captain App can help servers to create a more personalised experience for guests. This can lead to increased customer loyalty and positive reviews.
  4. Convenience: The app is easy to use and can be accessed from a tablet, providing captains with a portable and flexible tool to manage orders. This can make the job of a server less hectic.

Choosing a good Captain App can be an important decision for a restaurant, as it can impact the restaurant’s efficiency and customer satisfaction. Here are a few key factors to consider when choosing a Captain App:

 

  1. Easy-to-Operate: The Captain app should be easy to learn, operate, and navigate so that it is convenient for captains to take and cancel orders, search through past and present orders, and also manage tables.
  2. Personalization: The Captain app should allow for personalization, enabling captains to tailor the dining experience to the needs and preferences of each guest. This can include the ability to create custom orders, add special instructions, and modify orders in real-time.
  3. Integration with Other Systems: The Captain app should be able to integrate with other restaurant systems, such as the POS system, inventory management, and CRM. This can help to improve the overall efficiency and effectiveness of restaurant operations, and reduce the risk of errors.
  4. Reliability: The Captain app should be reliable and provide good customer support, with regular updates and bug fixes. The app should be able to function smoothly even during peak times, when restaurant traffic is at its highest.

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Devourin is a leading restaurant -tech company with a suite of products for Fine-Dine Restaurants, QSR, Pubs, Cafes, Hotels & Cloud Kitchens.

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